This post goes into detail on a question I was asked in an interview. The question wasn't as straightforward as my writing, for obvious reasons.
" If you had aggregate non PII information - how would you go about making deductions on the value of each new visitor "
Assumptions
The visitor is a new visitor
You have no information beyond cookie information on the visitor
They don't login or sign up
Information on visitor
IP address (geographical area)
Referral source
My answer: The only way to tag a value to a new visitor with little or no information is by analyzing their clickstream on your website.
There should be a score assigned to each link on the website, or to a combination of links.
For example:
User 1
LP -> Products (click1) -> Most Expensive product name (click2) -> Features (click3) -> Exit/Abandon page
User 2
LP-> Products (click1) -> Productx (click2) -> Help center(click3) -> Q&A troubleshoot (click4) Exit/Abandon
User 1 would/should accrue a better value score than User 2 simply because he seems more likely to be a potential customer than User 2.
Now this scoring method is a common sense method - but put into a numerical format makes it easier to compute scores for all the traffic to your website.
The ultimate goal would be: Every user accruing a score > X, starts to see stronger call to actions, offers etc. The information is recorded in the persistent cookie, and the system every subsequent visit with a higher priority/more targeted ads etc.
Showing posts with label Lifetime Value of Website Visitor. Show all posts
Showing posts with label Lifetime Value of Website Visitor. Show all posts
What is the value of your website visitor?
Thursday, April 9, 2009 | Published in Lifetime Value of Website Visitor | 0 comments
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